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Client communication โ Chat with clients on WhatsApp to understand their needs and provide fast, friendly support.
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Coordinate with suppliers โ Call and message local providers (e.g. drivers, guides, rentals) to check availability and collect offers.
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Create and send offers โ Combine multiple services into custom packages and calculate total prices, including fuel, entrance fees, etc.
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Negotiate prices โ Compare offers from different suppliers and negotiate better deals to improve profit margins or pass on savings to the client.
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Confirm bookings independently โ Handle the full booking process: confirm with suppliers, confirm payments, and finalize all details.
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Expand our supplier network โ Research and reach out to new reliable local providers to improve service coverage and pricing options.
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Problem solving โ Act quickly to resolve any issues with clients or suppliers and ensure the best experience.
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Support โ Make sure bookings are successful and provide support for clients and suppliers before, during, and after the booked services.